We participate in projects of:

Collections of fix communication services
Collections of mobile communications services
Handling overdue bills and high volume balance

Who do we serve to:

Nowadays we develop collecting strategies fro the most renowned institutions of telecommunications in Mexico and Latin America.

Why do we do it:

The great challenge of this highly competitive industry is to retain clients by offering them full benefits of telecommunications services but achieving a healthy rate of collecting for supplying companies.

How do we do it:

In SERTEC we designated an account executive for each portfolio with the aim of:
providing personalized attention to our corporative clients,
creating collection strategies as needed
communicating in opportunely the results.

All the operative and supervising personnel that works in projects in this industry, has previously worked this kind of products, but when it is necessary to form a team with bigger dimensions, we create personalized training programs in close collaboration with each of our clients.

We are the more flexible company in terms of the size of the human team involved in each project of collection, so we can immediately put at your disposal, the right number of collection analysts so that your campaign achieves the greater balance cost - benefit to you with the best reaction scores.