Services we offer.

We participate in projects of:

Campaigns of Credit education
Campaigns of preventive collection
Campaigns of restructuring
Campaigns of corrective collection

Who do we assist:

Nowadays we attend to the major groups of self-service and departmental both domestic and foreign settled in the country.

Why do we do it:

The industry of and departmental sector and convenience store (retail) represents an important part of credit consumer national and global wide. Today there are facilities in the market that have reached new segments of the population so that opportune communication is key to an efficient containment of the portfolio.

How do we do it:

In SERTEC we designated an account executive for each portfolio with the aim of:
providing personalized attention to our corporative clients,
creating collection strategies as needed
communicating in opportunely the results.

All the operative and supervising personnel that works in projects in this industry, has previously worked this kind of products, but when it is necessary to form a team with bigger dimensions, we create personalized training programs in close collaboration with each of our clients.

We are the more flexible company in terms of the size of the human team involved in each project of collection, so we can immediately put at your disposal, the right number of collection analysts so that your campaign achieves the greater balance cost - benefit to you with the best reaction scores.