We participate in projects of:
Mortgage
Tax Collection
Administration of consumer services to citizens (utilities)
Administration of public information campaigns

Who do we serve:

Presently in SERTEC we have more than 10 years assisting to the main government institutions in Mexico that grant funding or credit to various sectors of the population, which gave us insight into the habits and customs of different markets to devise strategies with the collection with the highest results.

Why do we do it:

The political-economic changes have increased the necessity of obtaining the maximum optimization of the resources generated by the government in different processes of public service.

How do we do it:

In SERTEC we designated an account executive for each portfolio with the aim of:
providing personalized attention to our corporative clients,
creating collection strategies as needed
communicating in opportunely the results.

All the operative and supervising personnel that works in projects in this industry, has previously worked this kind of products, but when it is necessary to form a team with bigger dimensions, we create personalized training programs in close collaboration with each of our clients.

We are the more flexible company in terms of the size of the human team involved in each project of collection, so we can immediately put at your disposal, the right number of collection analysts so that your campaign achieves the greater balance cost - benefit to you with the best reaction scores.