We participate in projects of:

consumption
personal loans
mortgage
bond
credit cards
departmental cards
automotive
S&MEs
micro-credits

Who do we serve to:

We currently have service contracts with the most prestigious financial services institutions. The services we offer are divided in preventive collection and corrective as well as restructuring processes.

Why do we do it:

The financial industry must be attended as a priority due to, taking into consideration the potential market, the market penetrated in Mexico is low, and therefore the expectation of growth is very high, which demands the highest quality standards in the dealing with debtors and customers.

How do we do it:

In SERTEC we designated an account executive for each portfolio with the aim of:
providing personalized attention to our corporative clients,
creating collection strategies as needed
communicating in opportunely the results.

All the operative and supervising personnel that works in projects in this industry, has previously worked this kind of products, but when it is necessary to form a team with bigger dimensions, we create personalized training programs in close collaboration with each of our clients.

We are the more flexible company in terms of the size of the human team involved in each project of collection, so we can immediately put at your disposal, the right number of collection analysts so that your campaign achieves the greater balance cost - benefit to you with the best reaction scores.