We participate in projects of:
Banking Automotive Credits
Independent Automotive Credits
Business transportation Credits (cars, motorcycles, trucks).

Who do we serve to:

We have service contracts with the most recognized American, European and Asian automotive firms established in Mexico, so we have the widest experience in detecting and adoption of various cultural practices in customer service, as well as an unlimited capacity in managing portfolios of any size regardless of geographic dispersion.

Why do we do it:

The automotive industry in Mexico in the recent years has had an extensive growth through credit programs with rates and promotions each time more attractive, which generates an ease of acquisition as never seen before in the country, which represents a challenge to the credit behave of clients and debtors.

How do we do it:

In SERTEC we designated an account executive for each portfolio with the aim of:
providing personalized attention to our corporative clients,
creating collection strategies as needed
communicating in opportunely the results.

All the operative and supervising personnel that works in projects in this industry, has previously worked this kind of products, but when it is necessary to form a team with bigger dimensions, we create personalized training programs in close collaboration with each of our clients.

We are the more flexible company in terms of the size of the human team involved in each project of collection, so we can immediately put at your disposal, the right number of collection analysts so that your campaign achieves the greater balance cost - benefit to you with the best reaction scores.